Direct to the developer
Hi, I’m Erim.
I’m the independent developer behind MuayCamp. Send a question, report a bug or tell me what would make the app more useful in your gym.
support@muaycamp.comErim Kocak · Netherlands
Email supportFor a bug report, include your iPhone model, iOS version, MuayCamp version and what happened. A screenshot helps; remove anything private first.
Common questions
Do I need to pay again on a new iPhone?
Download MuayCamp again from your App Store purchase history using the same Apple Account, subject to availability and compatibility. All features are included; there is no extra purchase to restore inside the app. Your training data is separate: check private iCloud sync before changing devices.
What am I paying for?
The complete MuayCamp app. Pay €4.99 once when downloading from the App Store in the euro storefront, then use all features with no time limit. There is no subscription or in-app upgrade. Apple shows your local price before you download.
Where is my log on my new iPhone?
Check that both devices use the same Apple Account and that iCloud is enabled for MuayCamp. Open the app and allow time to sync. Local photos, clips and some preferences do not sync through MuayCamp’s CloudKit integration. Keep your old device and data until you have checked the new one.
Why does the coach not use Apple Intelligence?
The coach can answer from your log without Apple Intelligence. Optional rephrasing depends on compatible hardware, OS, language and Apple Intelligence settings. If the local model is unavailable, the calculated answer is shown instead.
Why can I not use voice input?
Voice input is offered only when speech recognition can run on the device. Check microphone and speech permissions in iOS Settings. If local recognition is unavailable, type your question or log the session manually.
Why is a workout in Apple Health different from my log?
Health export is optional and write-only. It writes a workout copy when you save a session with export enabled. Later edits or individual deletions in MuayCamp do not automatically change that copy. Make those changes in Health. Settings → Delete all data requests removal of MuayCamp’s Health workouts too; follow any cleanup notice.
Can I export or delete my data?
Open Settings to export your log as CSV or choose Delete all data. The latter removes training records, local media and preferences, and requests deletion of MuayCamp workouts from Apple Health. Allow private iCloud to sync deletions. Follow any Health cleanup notice, and separately manage old backups and files you shared. Your App Store purchase is not affected.
Can you add a technique or improve a feature?
You can add a custom technique from Learn. For a feature suggestion, email support and tell us what you are trying to do during or after training. A short example is useful.
How do I request a refund?
Apple processes App Store refunds. Visit reportaproblem.apple.com and sign in with the Apple Account used for the purchase.